Help

Troubleshooting

Common issues and how to fix them.

OneAiMind Won't Start

bash
journalctl -u oneaimind -n 50 --no-pager
# Or run manually:
cd ~/OneAiMind && npm start
ErrorCauseFix
Connection refused (DB)PostgreSQL stoppedsudo systemctl start postgresql
Cannot connect to OllamaOllama stoppedsudo systemctl start ollama
Authentication failedWrong password in .envCheck DATABASE_URL in .env
Port 3000 in useAnother process using portsudo lsof -i :3000

AI Responses Are Very Slow

Normal on CPU-only with large models. Solutions:

bash
# Switch to a smaller model in .env:
OLLAMA_MODEL=llama3.1:8b   # good for 16GB RAM minimum

# Check what's loaded in memory:
ollama ps

# Check system resources:
htop

Ubuntu Won't Boot from USB

🔄Try rewriting the USB with Rufus or Etcher — the write may have failed
🔌Try a different USB port — prefer USB 2.0 for installation
⚙️Enter BIOS (F2 or Del): Disable Secure Boot, set Boot Mode to UEFI, set USB as first boot device

Can't Access from Another Device

bash
sudo ufw allow 3000
hostname -I   # find your IP address

Quick Service Commands

ServiceStartStatusLogs
PostgreSQLsudo systemctl start postgresqlsystemctl status postgresqljournalctl -u postgresql
Ollamasudo systemctl start ollamasystemctl status ollamajournalctl -u ollama -f
OneAiMindsudo systemctl start oneaimindsystemctl status oneaimindjournalctl -u oneaimind -f

Frequently Asked Questions

Does OneAiMind work completely offline?

Yes. Once installed with models downloaded, everything runs locally. No internet needed for daily use.

Is my data sent to the cloud?

No. All data stays on your machine. Cloud AI keys are optional — only used if you explicitly configure them.

Can I transfer my license to another machine?

Each license key is bound to one machine. Contact support to deactivate and reactivate on a new device.

Which AI model should I use?

For 32 GB RAM (recommended), use qwen2.5:14b as your primary model. Check the AI Models page for all RAM tiers.

Can I use OneAiMind with cloud AI (ChatGPT, Claude)?

Yes. Add your API keys in the .env file. OneAiMind can use both local and cloud models — your choice per conversation.

How much disk space do AI models use?

From 2 GB (llama3.2) to 40 GB (llama3.3:70b). A typical 32 GB RAM setup needs about 16 GB of storage for models.

Do I need a GPU?

No, but it helps tremendously. An 8 GB vRAM GPU is a massive upgrade (1–3s vs 10–30s responses). 16 GB vRAM (single or multi-card) is ideal.

Can I access OneAiMind from my phone or tablet?

Yes. Open http://<server-ip>:3000 from any device on the same network. The web UI is responsive.

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Need More Help?

Check the project's GitHub Issues for community support, or reach out via the Contact page on our website.